BIM / REVIT SUPPORT

Support options to save both time and money.

Need Support Now? Select an option below.

Support PortalOpen Tickets & Check Status 24/7
Support EmailOpens A New Support Ticket
Support Phone855-469-2233 x2 9-5 EST M-F

Add a myCADD BIM / Revit Support Plan

Why myCADD Support: Time is money; you don't want your team "stuck" dealing with complex BIM issues when an expert could provide the answer to get you back on track quickly. Our experienced BIM Managers are available to efficiently help resolve your BIM questions & challenges.

Whats Included: Remote training, Revit family building , Revit template development or help with any CAD|BIM related question, problem or task. 

Get Support: We provide the following options for obtaining support.

Contract Free BIM Support

No commitments, standard rates apply. 

You can request support through any of the channels above. Our goal is to resolve your issue right away!

We'll contact you to gather your information and requirements. We'll then assign your request to our first available BIM manager.

If you like our solution, consider a Monthly Support Retainer. Not only does it save time not having to first gather your information but the first support request is FREE for new Clients.

Request This!Contract Free BIM Support

Monthly Support Retainers

Save up to 33% off standard rates.

You choose a number of monthly or quarterly support hours. Discounted rates start with quarterly service.

We invoice you the same amount each month regardless of the number of hours used. 

Unused hours roll over to the next.  If more hours are required than anticipated you can borrow from the next month.

Requests can go through your points of contact or your staff can directly request support.

Request This!Monthly BIM Support

Support Hour Packages

Save up to 10% off standard rates.

Looking for faster support but less committment?

Do you need Revit family creation or customization?

Our BIM Support Packages provides that plus a 10% discount for 10+ hours. 

You can pre-purchase support packages on our website and use them as needed.

Note: Hours expire 12-months from purchase!

Purchase 1-hour support units here.
Purchase 10-hour support blocks.

Contract Free BIM Support

No commitments, standard rates apply. 

We'll contact you to gather your information and requirements. Next, We'll then assign your request to our first available BIM manager.

If you like our solution, consider a Monthly Support Retainer. Not only does it save time not having to first gather your information but the first support request is FREE for new Clients.

Request This!Contract Free BIM Support

Monthly Support Retainers

Save up to 33% off standard rates.

The most popular, flexible and cost effective method!

You choose a number of monthly or quarterly support hours. Discounted rates start with quarterly service. We invoice you the same amount each month regardless of the number of hours used. Unused hours roll over to the next.  If more hours are required than anticipated you can borrow from the next month.

Requests can go through your points of contact or your staff can directly request support.

Request This!Monthly BIM Support

Packaged Support Hours

Save up to 10% off standard rates.

Looking for faster support but less commitment? Do you need Revit family creation or customization?

Our BIM Support Packages provides that plus a 10% discount for 10+ hours. You can pre-purchase support packages on our website and use them as needed. Note: Hours expire 12-months from purchase!

Purchase 1-hour support units here.
Purchase 10-hour support blocks

Have More Questions?